On The Point, international mediator, hostage negotiator, and NYPD detective Jeff Thompson examines mistakes that hostage and crisis negotiators make, and offer tools to avoid them. He talks with Mindy Todd about how skilled negotiation can bring peaceful resolutions to conflicts, and how these skills are used by conflict resolution practitioners.
Jeff is giving a talk at Cape Cod Community College. Click on the link for details.
Also in this hour, we hear about how about mediation is used in Cape and Islands courtrooms, and many training opportunities. Robert Moore and Connie Bickford, volunteer mediators at Cape Mediation are guests.
